• Returns accepted within 7 working days from the delivery date, provided the item is:
  • Unused and in original condition
  • Returned in original packaging with all labels and accessories
• Eligible reasons:
  • Wrong item sent
  • Defective or damaged on arrival
• How to initiate a return:
  • Contact us via WhatsApp within 7 days.
  • We’ll guide you about the return instructions.
• Refunds & exchanges:
  • Once the item is inspected and approved, we’ll process:
    • A replacement (if available)
    • Or a refund to your original payment method within 3–7 business days of approval
  • Shipping charges are non-refundable, except when the product is damaged or incorrect